Order Processing

At Sarah's Fashion, every order is carefully prepared and inspected to ensure the highest quality standards.

Please allow 1–3 business days for order processing before your package is shipped.

Orders placed during weekends or public holidays will be processed on the next available business day.

Once your order has been processed and dispatched, you will receive a shipping confirmation email containing your tracking information.

Delivery Times

Our estimated delivery time is 5–15 business days, depending on your location and local carrier services.

We work with trusted shipping partners to ensure your order arrives safely and efficiently.

Please note that delivery times are estimates and may vary depending on:

• Destination country

• Customs procedures

• Seasonal demand

• Carrier delays

• Weather conditions

Free Shipping

Sarah's Fashion is pleased to offer free shipping on all orders.

There is no minimum purchase requirement, and all orders are delivered directly to your address at no additional shipping cost.

Placing an Order

Ordering from Sarah's Fashion is simple:

1. Select your favorite items and add them to your shopping cart.

2. Proceed to checkout and carefully verify your shipping information.

3. Choose your preferred payment method.

4. Complete your purchase through our secure SSL-encrypted payment system.

5. Receive an order confirmation email immediately after placing your order.

Order Tracking

Once your order has been shipped, you will receive an email containing your tracking number.

Tracking information may take several business days to become active depending on the shipping carrier.

If you experience any issues with tracking your order, please contact our customer support team.

Shipping Delays

Although we strive to deliver all orders within the estimated timeframe, occasional delays may occur due to circumstances beyond our control.

Possible causes include:

• High seasonal demand

• International customs inspections

• Carrier delays

• Severe weather conditions

• Global transportation disruptions

If your shipment experiences an unexpected delay, our support team will gladly assist you.

SHIPPING INSURANCE POLICY

At Sarah's Fashion, we want every order to arrive safely and in perfect condition. For additional peace of mind, we may offer optional Shipping Insurance during checkout.

Shipping Insurance provides extra protection for your order in specific situations.

Covered Situations

Lost Packages

If your package is confirmed lost during transit and cannot be located by the carrier, we will arrange a replacement order at no additional cost.

Damaged Packages

If your package arrives visibly damaged or the products inside are damaged during shipping, we may replace the affected items after reviewing your claim.

How to File a Shipping Insurance Claim

If your order is covered by Shipping Insurance, please contact us within 7 days of delivery or the expected delivery date.

Please provide:

• Your order number

• Tracking information

• Photos of the damaged package or products (if applicable)

• A description of the issue

Our support team will review your claim and provide an appropriate solution as quickly as possible.

Exclusions

Shipping Insurance does not cover:

• Incorrect or incomplete shipping addresses provided by the customer.

• Orders marked as delivered by the carrier but lost, stolen, or taken after delivery.

• Delays caused by customs inspections.

• Carrier delays outside our control.

• Refused or unclaimed packages.

• Packages returned due to incorrect address information.

Customer Support

If you have any questions regarding shipping, delivery times, tracking information, or shipping insurance, our customer support team is here to help.

Sarah's Fashion
Email: info@sarahs-fashion.com

We are always happy to assist you.